Find answers to your questions
Test information
Explore the science and details of our microbiome test and understand your expected results.
Prebiotic
Explore what makes myBioma Balance so special, how to take it, and whether the prebiotic is suitable for those with intolerances.
Probiotic
Explore what makes myBioma Comfort so special, how to take and what it can help you with.
Ordering process
Easily order your microbiome test kit, choose payment options, and check delivery details.
myBioma platform
Discover here the key questions and answers regarding our platform and how you can use it.
Stool collection
Follow guidelines for collecting your stool sample for accurate analysis.
Sample transport
Ensure secure transport for your microbiome sample to guarantee reliable analysis.
Microbiome results
Interpret your microbiome results for insights into your unique microbial profile.
Refunds and returns
Review our refund and return policies for any issues with your test kit.
Privacy and security
Understand our commitment to keeping your microbiome data private and secure.
Customer support
Reach out to our customer support team for assistance with your microbiome test.
Insurance reimbursement
Here you can find out how to submit the invoice to your private insurance company and find information on how your purchase amount will be reimbursed.