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All collectionsSample transport I no longer have the return envelope, what should I do?

I no longer have the return envelope, what should I do?

Find out what you need to do in case you lost the return envelope.

This is not a problem! Please send the sample in another envelope to the following address:

Biome Diagnostics GmbH
Handelskai 92 / Gate2 / 1.OG / B+G
1200 Wien
Austria

Please also put a small piece of paper in the envelope with your kitID or activation code (if you still have it). This will help us with the allocation.

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