Can I cancel my order?

Here you can find out what conditions you need to meet to cancel your order and what you need to bear in mind.

Yes, your order can be cancelled up to 14 days after the order has been placed. To do this, send us a direct message to: service@mybioma.com

If your order has already been dispatched, please return the unopened item to the following address:

Biome Diagnostics GmbH
Handelskai 92 / Gate2 / 1st floor / B+G
1200 Vienna
Austria

As soon as we have received the item, we will initiate a cancellation.

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