---
title: "How can I contact myBioma support?"
description: "Find out how you can get in touch with our team."
url: https://help.mybioma.com/en/articles/73-how-can-i-contact-mybioma-support
collection: "Customer support"
updated: 2026-10-28
language: en
alternates: [de, pl, es, pt]
---

# How can I contact myBioma support?

Find out how you can get in touch with our team.

You can reach our team via the following channels.

If you have any questions about your test, please let us know your activation code or your kit ID.

-   [Biffi chat](https://mybioma.com/en/pages/contact): Direct contact to support team via the bottom right chat box
    
-   Email: [service@mybioma.com](mailto:service@mybioma.com)
    
-   Contact us at [+43 1 99 74 276](tel:+4319974276) (Monday till Friday 9-12h)
    
-   Instagram: [https://www.instagram.com/mybioma/](https://www.instagram.com/mybioma/)
    
-   Facebook: [https://www.facebook.com/mybioma](https://www.facebook.com/mybioma)/
    
-   Address: Biome Diagnostics GmbH, Handelskai 92, 1200 Vienna, Austria
    

**Please note:** We are **myBioma**. A company that is sometimes confused with us is [**Bioma.Health**](http://Bioma.Health). We are **not affiliated** with them in any way. If you need to contact [Bioma.Health](http://Bioma.Health), please reach out to them directly via their website: [https://bioma.health](https://bioma.health) or by email: [hello@bioma.health](mailto:hello@bioma.health).