---
title: "I didn't receive a login code"
description: "Find out what you can do"
url: https://help.mybioma.com/en/articles/280-i-didn-t-receive-a-login-code
collection: "myBioma platform"
updated: 2026-11-09
language: en
alternates: [de, es, pl, pt]
---

# I didn't receive a login code

Find out what you can do

If you didn't receive a code, please first check your spam or junk folder.

If no email has arrived there either:

-   Wait at least **30 seconds**.
    
-   Then click on **"Send code again"**.
    

Please note:

-   The login code is valid for **10 minutes**.
    
-   Always use the **most recently received code** if you have requested multiple codes.
    

If you still don't receive an email, please contact our support.