---
title: "How can I cancel my order?"
description: "Here you will learn how to cancel an order."
url: https://help.mybioma.com/en/articles/27-how-can-i-cancel-my-order
collection: "Refunds and returns"
updated: 2026-10-28
language: en
alternates: [de, pl, es, pt]
---

# How can I cancel my order?

Here you will learn how to cancel an order.

If you wish to cancel your order, please note our 14-day right of withdrawal. If your order has not yet arrived, we ask you to refuse acceptance upon delivery.

Please send us a message at [service@mybioma.com](mailto:service@mybioma.com) and we will notify you about the further processing of the cancellation.

**Please note:** We are **myBioma**. A company that is sometimes confused with us is [**Bioma.Health**](http://Bioma.Health). We are **not affiliated** with them in any way. If you need to contact [Bioma.Health](http://Bioma.Health), please reach out to them directly via their website: [https://bioma.health](https://bioma.health) or by email: [hello@bioma.health](mailto:hello@bioma.health).